What kind of customization (OEM/ODM) services do you offer for your equipment?

As a manufacturer with 17 years of industry experience, we offer comprehensive OEM and ODM solutions. We can completely customize the exterior cabinet aesthetics, structural colors, brand logos (branding), and themed vinyl graphics of the machines. Additionally, we support custom sound effects and localized background music integration. On the hardware side, we adapt our machines to support multiple payment methods tailored to your local market: coin acceptors (tokens), local bill validators, magnetic card readers, and Nayax cashless payment systems.

What is the advantage of sourcing from AMA ARCADE in China compared to other suppliers?

Our greatest strength lies in the perfect balance between superior quality and highly competitive pricing. Being a direct manufacturer in China with a fully optimized supply chain, we eliminate intermediaries to offer factory-direct prices that accelerate your return on investment (ROI). However, we never sacrifice quality for cost: all our machines are constructed with heavy-duty, commercial-grade components and robust metal cabinets, specifically engineered for reliable, long-term operation in high-traffic environments.

Do your machines have international certifications for import and customs clearance?

Yes. To guarantee smooth import, hassle-free customs clearance, and absolute legal compliance in your region, all AMA Amusement products are rigorously certified. We hold standard international industry certifications, including CE, ROHS, SGS, UL, and FCC, validating the electrical safety, structural integrity, and long-term hardware reliability of our equipment.

How do you handle international shipping and equipment logistics?

We have successfully exported to over 150 countries across Europe, North America, Latin America, the Middle East, and Africa. We have established a robust network of international logistics partners and professional freight forwarders. Our team handles the coordination of secure, reinforced export packaging and manages global logistics to ensure your equipment arrives safely and efficiently at your designated port or destination.

Do you offer turnkey design solutions for Family Entertainment Centers (FEC) or arcade projects?

Yes, we deliver comprehensive turnkey business solutions. We don't just sell individual attractions; we actively assist Family Entertainment Center (FEC) investors, mall operators, and distributors in planning the most profitable equipment mix for their local markets, maximizing both user attraction and spatial efficiency.

What is the average production and delivery time for your amusement equipment?

Our standard production time ranges from 10 to 20 working days, depending on the order volume and the level of customization (OEM/ODM) required. Since we operate our own factory with an optimized supply chain in China, we guarantee rapid manufacturing cycles and scheduled shipments to strictly align with the grand opening timelines of your arcades or entertainment centers.

What kind of warranty and after-sales technical support does AMA ARCADE provide?

We offer a 1-year warranty on core hardware components alongside lifetime technical support. We provide detailed manuals, step-by-step installation videos, and fast, professional online remote technical assistance. Our machines are engineered with accessible, commercial-grade hardware structures, which makes basic parts replacement incredibly easy and minimizes downtime for your attractions.

Do you provide design samples or 3D renderings before starting mass production?

Yes, for complete Family Entertainment Center (FEC) or arcade projects, our professional design team can provide tailored spatial layout plans and customized 3D renderings. This allows you to visualize the color schemes, machine graphics (such as prize-cutting or plush series), and foot-traffic flow optimization before mass manufacturing begins, ensuring the commercial success of your investment.

Wholesale Arcade Manufacturer | FEC Solutions

Popular Arcade Machine Categories

Explore our best-selling arcade machines, redemption games, VR experiences and vending equipment — factory-direct for FECs, malls, game centers and distributors.